Program Details
Sticky Situations: How to “UP Your Game” as a Competent, Professional Organizer (vs. Just Winging It)
Professional organizing isn’t just about systems and solutions—it’s about how you show up when situations get uncomfortable, unclear, or ethically complex.
In this panel discussion, experienced professional organizers share real-world sticky situations they’ve encountered with clients—and, more importantly, how they handled them. Through candid stories and guided discussion, panelists will explore what it truly means to “UP your game” as a competent, professional organizer versus operating reactively or letting standards slide.
Topics include navigating difficult client dynamics, setting and enforcing boundaries, responding to requests that undermine your process or professionalism, and recognizing when a client relationship is no longer a good fit. Panelists will also discuss the often-overlooked “little things” that elevate professionalism—tone of voice, follow-through, clear agreements, and the confidence to say, “This is how I do business.”
This session offers practical insight, peer learning, and reflection for organizers at any stage who want to strengthen their confidence, decision-making, and professional presence.
Presenters
Leigh MacCready
Re-Nest, LLC
Leigh MacCready is the owner of Re-Nest, LLC, where she provides space planning, downsizing, and organizing services with a specialty in helping older adults transition into independent living or smaller homes. Through extra hands and objective guidance, Leigh helps clients move through change efficiently and thoughtfully—so they can focus on what matters most. Her philosophy is simple: when lifestyles change, our nests should change too.
Molly Boren
Simplicity Works
Molly Boren helps busy people streamline their lives by tailoring space-, time-, and money-saving strategies that are affordable, non-judgmental, and practical. Her work is rooted in compassion, empathy, and creativity, focusing on systems that require minimal buying and maximize ease. Molly approaches organizing as a puzzle to solve rather than an overwhelming challenge, breaking projects into manageable steps and working collaboratively with clients. She is certified by the Board of Certification for Professional Organizers and has trained with Coach Approach for Organizers.
Mary Huyck
Inspired Organizing
Mary Huyck brings a client-centered approach to organizing, focusing on task and space analysis to create functional, maintainable solutions. With a background as an Occupational Therapy Assistant and extensive personal moving experience, Mary specializes in helping clients “rightsize” rather than downsize. She guides clients through a thoughtful, goal-oriented sorting process that honors memories while ensuring the essentials support their next lifestyle chapter.
